Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, to remember your preferences, and to provide information to website owners. This policy explains how AL REZA TRAVEL LTD (trading as Tickets Trolly), company number 12962926, uses cookies and similar technologies on our website. By continuing to use our website, you consent to our use of cookies as described in this policy, unless you choose to disable them.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for the website to function. Enable core features such as secure login, booking processes, payment forms, and session management. Cannot be disabled without affecting site functionality. | Session / Up to 1 year |
| Performance & Analytics | Help us understand how visitors use our website — which pages are visited most, how long people spend on pages, and where visitors come from. This helps us improve the site experience. Data is aggregated and anonymised. | Up to 2 years |
| Functional | Remember your preferences and choices — such as your preferred currency, language settings, recently searched destinations, and whether you have accepted our cookie notice — to provide a more personalised experience. | Up to 1 year |
| Marketing & Targeting | Used to deliver relevant advertisements and promotional content, both on our website and on third-party platforms. May track your browsing activity across websites to build a profile of your interests. Only set with your consent. | Up to 2 years |
| Third-Party | Set by third-party services we use, including analytics providers, payment processors, and social media platforms. These parties have their own privacy and cookie policies. | Varies |
Some cookies on our website are set by third-party services we use to enhance your experience and measure the effectiveness of our marketing. These may include:
- Google Analytics: website traffic analysis and user behaviour insights
- Google Ads / Meta Pixel: advertising performance measurement and remarketing
- Payment providers: secure processing of payment transactions
- Booking and reservation systems: managing the booking process and availability searches
We do not control the cookies set by third parties. Please refer to the privacy and cookie policies of these providers for further information on how they use data.
You can manage and control cookies in the following ways:
- Cookie consent tool: when you first visit our website, a cookie consent banner allows you to accept or decline non-essential cookies. You can change your preferences at any time by accessing the cookie settings link in our website footer.
- Browser settings: most browsers allow you to refuse or delete cookies through their settings. Please refer to your browser's help section for instructions. Note that disabling cookies may affect the functionality of our website and your ability to complete bookings.
- Opt-out tools: you can opt out of Google Analytics tracking at tools.google.com/dlpage/gaoptout and manage advertising cookie preferences through the Your Online Choices tool.
If you have any questions about our use of cookies, please contact us at info@ticketstrolly.com or write to us at AL REZA TRAVEL LTD, 391 Great Horton Road, Bradford, England, BD7 3DH.